Shipping & Returns

Shipping Policy

Free Shipping

We offer FREE standard shipping on all orders over $50 within the United States. Orders under $50 will have a flat shipping rate calculated at checkout.

Processing & Delivery Times

Processing Time: 1-2 business days
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days (available at checkout)

Please note that processing times do not include weekends or holidays. You will receive a tracking number via email once your order ships.

Shipping Locations

We currently ship to addresses within the United States only. We do not offer international shipping at this time.

Return & Exchange Policy

30-Day Returns

We want you to love your purchase! If you're not completely satisfied, you may return eligible items within 30 days of delivery for a refund or exchange.

Return Requirements

To be eligible for a return, items must be:

  • Unworn, unwashed, and in original condition
  • With all original tags attached
  • In original packaging (if applicable)

Non-Returnable Items

For health and safety reasons, the following items are final sale and cannot be returned or exchanged:

  • Earrings and body jewelry
  • Intimate apparel and undergarments
  • Swimwear
  • Items marked as "Final Sale"
  • Gift cards

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged or incorrect. We recommend using a trackable shipping method, as we cannot guarantee receipt of your return without tracking information.

How to Initiate a Return

To start a return, please contact us at info@loladivasboutique.com with your order number and reason for return. We'll provide you with return instructions and address.

Refunds

Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that shipping charges are non-refundable.

Exchanges

If you need a different size or color, we recommend placing a new order for the item you want to ensure availability and faster delivery. Once we receive and process your return, you'll receive a refund to your original payment method.

Questions? Contact us at info@loladivasboutique.com and we'll be happy to help!